Knowledge secured. Operations under control.
Your Work Management with Germanedge.
Hello Mr. Robertson,
As a maintenance manager, you face two key challenges:
- Resolving malfunctions quickly and reliably
- Preserving knowledge before it is lost with experienced employees
In many plants, malfunction reports are handled by phone, on paper, or by email. Feedback is lacking or incomplete, and crucial knowledge is often not documented.
With Germanedge Work Management, you give your teams a system that combines malfunctions, maintenance, knowledge, and decisions in a clear workflow.
This creates the operational basis for the decision-centric enterprise in your maintenance department.
20% faster troubleshooting. 100% complete documentation. Solve recurring problems faster – thanks to secure knowledge.
For many maintenance managers who work with Germanedge Work Management, this is already a reality:
- Less search time
- Fewer queries between shifts
- Higher first-time resolution rate thanks to available solution knowledge
The result: higher plant availability and less stress during ongoing operations.
Without Connected Worker & Work Management:Night shift – 2:14 a.m.:
Line 3 breaks down again with a familiar error message. The history is unclear, the experienced specialist has retired, and no one knows how the problem was solved back then.
The day shift team starts from scratch again in the morning, resulting in lost time, risk, and frustration.
With Connected Worker & Work Management:
The malfunction is reported digitally, fully documented, and automatically linked to previous, similar cases. Measures, photos, and notes – all the information is searchable. The maintenance technician on-site can act immediately with the necessary information.
The knowledge remains within the company – not just in the minds of individual experts.
Typical challenges
- Incidents come in through different channels – prioritization is difficult
- Experiential knowledge resides with individual people and is lost when they leave or retire
- Recurring problems are solved multiple times
- Manual planning of recurring checks
- Maintenance documentation is incomplete
- Asset histories are difficult to find
- Duplication of work between SAP PM and operational tools
How Work Management solves the problems
- A central entry channel for all fault reports
- Mobile recording and processing directly at the plant possible
- Guided workflows via checklists and forms
- Automatic repeat cycles for maintenance
- Complete histories for each asset
- Integrated knowledge management: similar cases, solutions, required parts
- Seamless integration with SAP PM
Result: less flying blind, less duplication of work, faster decisions.
Our solution for you: Germanedge Work Management – the digital maintenance cockpit
Work Management connects people, processes, and knowledge in one system.
Key benefits for you as a maintenance managers:
- Prioritized overview of all tasks
- Transparent processing status
- Integrated knowledge management for recurring problems
- Higher first-time resolution rate through access to proven solutions
- Significantly more efficient collaboration between production and maintenance
- Complete audit and compliance documentation
Connection to SCADA Legato Sapient
- Legato Sapient provides reliable machine data
- Work Management supplements this data with decisions, measures, and knowledge
- This creates a continuous decision-making process: Signal → Evaluation → Decision → Execution → Learning
Why Germanedge?
- Over 30 years of experience in maintenance and SCADA
- Thousands of active users in various sectors
- Standardized interface to SAP-PM
- Deep integration into an existing system landscape
- Audit-proof documentation for ISO, IATF, GMP, and internal audits
Turn your maintenance teams into Connected Workers with fewer downtimes and secure knowledge!
20% reduction in MTTR. 20% reduction in MTTR. 20% reduction in MTTR. 20% reduction in MTTR. 20% reduction in MTTR. 20% reduction in MTTR. 20% reduction in MTTR. 20% reduction in MTTR.
100% complete maintenance records. 100% complete maintenance records. 100% complete maintenance records. 100% complete maintenance records. 100% complete maintenance records. 100% complete maintenance records. 100% complete maintenance records. 100% complete maintenance records.
Fewer queries. Fewer queries. Fewer queries. Fewer queries. Fewer queries. Fewer queries. Fewer queries. Fewer queries.
Recurring problems are solved more quickly. Recurring problems are solved more quickly. Recurring problems are solved more quickly. Recurring problems are solved more quickly. Recurring problems are solved more quickly. Recurring problems are solved more quickly. Recurring problems are solved more quickly. Recurring problems are solved more quickly.