More transparency, efficiency and compliance!

Total Energies Raffinerie Mitteldeutschland relies on Germanedge

Or how over 700 people, 2 million events and 12,000 tasks come together in a shift management tool

Total Energies Raffinerie Mitteldeutschland has been using the Finito shift management solution from Germanedge since 2013. The software is used at the site in a total of five operations – including three production plants, an off-site tank farm and in the loading area. This means that the tool is not only used in various operational areas of the refinery, but also acts as an interface to quality, environmental protection and occupational/plant safety.

With a throughput of 12 million tons, the Central German refinery is Total Energies’ largest refinery site in Germany. This makes Leuna the third largest refinery in the country.

Total Energies is a globally active, broad-based energy company in the fields of oil, gas, electricity, hydrogen, biomass, wind and solar energy. In terms of size: Annual turnover amounted to more than USD 281 billion in 2022. More than 105,000 employees worked for the Group worldwide in 2020.

The launch challenge

When the existing software based on Lotus Notes was discontinued in 2011, it was necessary to quickly implement an adequate successor solution. Due to the complex processes in refinery operations and the continuous development of the old solution over the years, the demands placed on a new system were correspondingly high. Furthermore, additional topics were to be integrated in addition to the shift report as part of the new implementation.

Requirements for the new software

  • Best possible mapping of the processes of the legacy system
  • Process optimization as part of the new rollout
  • Extended rollout to the areas of safety, technology, maintenance, production and economy & sustainability
  • Clear and customizable dashboards: “Everything at a glance and a click”
  • Expandable to include additional use cases

“Germanedge is used to dealing with manufacturing companies. The specialists speak the same language as we do and also know the risks involved in making changes to such systems.”

Reinhard Hofmann | IT Manager at TOTAL Raffinerie Mitteldeutschland GmbH (now in well-deserved retirement)



Rollout of Germanedge Finito as a shift management solution in five plants of Total Energies Raffinerie Mitteldeutschland in the areas of safety, technology, maintenance, production and economy & sustainability.


Since then, the software has been used to map the following topics:

  • Standardized recording of shift events across all plants
  • Creation of tasks and instructions using checklists
  • Implementation of compliance-secure user and rights management
  • Bridge book implementation (possibly later blog contribution) including evaluation tool
  • Implementation of a tool for the digital exchange of product specifications with the laboratory
  • Preparation of information into reports for management
  • Expansion to include a Loss Control Manager (LCM), a reporting and investigation system for events within the refinery
  • Walk & Talks extension, i.e. the planning / logging of all scheduled safety inspections and the measures derived from them

In addition, an extension for recording building electricity applications and an electronic approval process for certificates of analysis are currently being piloted.


  • 700 active users
  • 12 shift books, 9 instruction books, 6 task books and 7 collective reports in 5 plants
  • More than 22,500 shift events per year
  • More than 1,200 tasks and instructions per year
  • More than 670 bypasses per year

Get in touch!

Would you like to know more about our solutions? Then please write me using the contact form. I will get back to you as soon as possible.

Christoph Schiffer
Sales Team Germanedge

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